Support & service
We've got you.
Real help from real people, across every Aethon product. Fast, honest, no runaround.
Common questions
I need help with Trading OS
Use the in-app help, or email hello@usetradingos.com. Billing, your account, and a bug are all fair game — we reply fast.
I have a question about a Furrzio order
Reach Furrzio support at furrzio.com (orders, shipping, returns). Anything they can't solve, we will.
Billing or refunds
Manage your plan in-app (Stripe portal). Our refund stance is friendly but firm — if something genuinely broke, email us and we'll make it right.
I found a bug
Tell us exactly what happened (and a screenshot if you can) at hello@withaethon.com. Real bugs jump the queue.
Partnership, mission, or press
Use the contact form or email us. If you want to host or join a mission, start in Open Missions.
How fast do you reply?
We're small and we move fast — usually within a day. Founding members get faster.
Our promise: small team, fast replies, honest answers. If we can't fix it, we'll tell you straight.
