Support & service

We've got you.

Real help from real people, across every Aethon product. Fast, honest, no runaround.

Email us

The fastest way to reach a human. We read every message.

hello@withaethon.com

Contact form

Tell us what you need — product help, a partnership, or press.

Open the form →

Community

Join the Discord — help, updates, and the missions all live there.

Get the invite →

Common questions

I need help with Trading OS

Use the in-app help, or email hello@usetradingos.com. Billing, your account, and a bug are all fair game — we reply fast.

I have a question about a Furrzio order

Reach Furrzio support at furrzio.com (orders, shipping, returns). Anything they can't solve, we will.

Billing or refunds

Manage your plan in-app (Stripe portal). Our refund stance is friendly but firm — if something genuinely broke, email us and we'll make it right.

I found a bug

Tell us exactly what happened (and a screenshot if you can) at hello@withaethon.com. Real bugs jump the queue.

Partnership, mission, or press

Use the contact form or email us. If you want to host or join a mission, start in Open Missions.

How fast do you reply?

We're small and we move fast — usually within a day. Founding members get faster.

Our promise: small team, fast replies, honest answers. If we can't fix it, we'll tell you straight.